Privacy Policy

Kreate by Design ("KXD," "we," "us") respects your privacy. This policy explains what information we may collect when you visit our website, submit a form, request an audit, communicate with us by email, or use tools connected to our services — and how we use that information.

This page is intended to be clear and practical. It is not legal advice, and we are not a law firm. If you need advice about your specific situation, please consult a qualified professional.

The information we collect depends on how you interact with us. We may receive:

We use information to operate our business, respond to inquiries, deliver services, and improve how we work. Typical uses include:

We use analytics and search tools — such as Google Analytics and Google Search Console — to understand how visitors find and use our website. These tools may collect usage data through cookies or similar technologies and process it according to their own policies.

We review this information in aggregate to improve content, navigation, performance, and conversion paths. We do not use analytics to make automated decisions that produce legal or similarly significant effects.

Our website may use cookies, local storage, pixels, and similar technologies for essential functionality, analytics, and performance measurement.

You can control cookies through your browser settings. Disabling certain cookies may affect how parts of the site function. Where required, we will seek consent before placing non-essential cookies.

We rely on trusted third-party providers to run our business and deliver work for clients. Depending on context, these may include hosting, infrastructure, forms, CRM, email, analytics, payment processors, client portals, file storage, and project management tools.

These providers process information according to their own terms and privacy policies. We select vendors with care and limit access to what is needed for the service they provide.

We retain information for as long as needed to respond to inquiries, deliver services, maintain business records, resolve disputes, and meet applicable obligations.

Inquiry and marketing-related data is generally kept for a reasonable period unless you ask us to delete it or we no longer need it. Client and project records may be retained longer where required for contracts, accounting, or continuity of service.

You may request access, correction, or deletion of personal information we hold about you, subject to legal and contractual limits. You may opt out of non-essential marketing emails at any time.

To make a request, contact us at the email below. We may need to verify your identity before responding.

If you are a California resident, you may have additional rights under applicable state privacy laws, including rights to know, delete, and correct certain personal information, and to opt out of certain sharing for cross-context behavioral advertising where applicable.

We do not sell personal information as traditionally defined. We do not use sensitive personal information for purposes requiring an opt-out under California law. If our practices change, we will update this policy accordingly.

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If you believe your interaction with us is no longer secure, please contact us promptly.

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.